Shopping with Cloudnine Adult Concepts is easy, convenient and discrete.

All items are shipped in discreet plain packing via Australia Post and the return address included on the parcel is labelled with no association to Cloudnine Adult Concepts.

Customer experience and being responsive to our customers is at the forefront of everything we do. We aim to ship your order on the day of or the next business day from when the order is made. In the rare event that we do not have any stock available, we will be in contact with you immediately to advise of the expected delivery date.

As we send our packages via Australia Post, our estimated shipping time is between 2-7 business days for destinations within Australia. Unfortunately we do not currently ship items outside Australia.  It is your responsibility to ensure the correct delivery address details are included at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.